Last Updated Date: August 2026
At Char & Co, we value your privacy and are committed to protecting any personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website.
Information We Collect
When you interact with our website, we may collect information such as:
- Name
- Phone Number
- Email Address
- Reservation or enquiry details
- Any information you voluntarily provide through our contact or reservation forms
We may also collect limited technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage analytics
This information helps us improve your experience on our website.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Process reservation requests
- Contact you regarding your enquiry or booking
- Improve our website and customer experience
- Monitor website performance
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies to improve functionality and analyse website traffic.
Cookies help us understand how visitors use our website and enable us to improve user experience.
You can disable cookies through your browser settings if you prefer.
Analytics
We may use tools such as:
- Google Analytics
- Meta Pixel
These tools help us understand website traffic and improve our marketing performance.
These platforms may collect anonymous usage information in accordance with their own privacy policies.
Third-Party Services
Our website may include links or integrations with third-party services such as:
- Google Maps
- Meta
Please note that these services operate under their own privacy policies.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, misuse or disclosure.
While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
To make such a request, please contact us using the details below.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Char & Co
Email: rohit@thecharcoalkitchen.com
Phone: +91 9739868104